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Counselling Services for Foreign Residents

Counselling service is free of charge and is available in 6 languages.
(Japanese, English, Chinese, Korean, Tagalog, and Portuguese)

 At the FIA, we provide multilingual counselling services for the foreign residents living in Japan. Counselling can be done by phone or in person. Please contact us and make an appointment before you come in. Confidentiality is absolutely guaranteed. However, as counselling is different from consultation, we cannot and will not make any decisions on the person’s behalf. We are only here to provide information and make suggestions for the person.

English, Chinese, Japanese
Every Tuesday to Saturday from 9:00 to 17:15
※Please keep in mind that there are times which the staff who know English and Chinese might not be available.

Korean, Tagalog, Portuguese
Thursday from 10:00 to 14:00
※Appointment necessary for the 4th and 5th Thursdays.

Contact FIA
〒960-8103 2-1 Funabacho, Fukushima City, Fukushima Prefecture
TEL:024-524-1316  FAX:024-521-8308

The Trio-phone Service 

 This system, called the 'Trio-Phone', involves having the non-Japanese party, the person in charge of the procedure or providing the information and an FIA staff member share a 3-way telephone conversation, with the FIA staff acting as interpreter for the other two parties.

 The Trio-Phone is intended only for 'procedural' interpretation (school registration, alien registration procedures, health care procedures and the like). We are unable to accept requests for personal interpreting services.

三者通訳電話(トリオフォン)について

【Contact】Fukushima International Association
【Open Hours】  Tuesday~Saturday 9:00 ~ 17:15
Counselling is free of charge however, you will be liable for the phone bill
【Languages Available】  English・Chinese・Korean・Tagalog・Portuguese
※Korean, Tagalog and Portuguese are available on Thursdays from 10am to 2pm.

Counselling services in the nearby prefectures

【For Inquiries Regarding Daily Life】
Miyagi International Association
Association for International Relations in Yamagata
Niigata International Association
Ibaraki International Association

【For Nikkei & Japanese in South America】
The Association of Nikkei & Japanese Abroad

【For Inquiries Regarding Medication】
AMDA International Medical Information Center

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